By skyforbes 
3 ChatGPT Business Use Cases (and a ChatGPT Training Rec)At Ellevated Outcomes, the core purpose of our work is to help small, creative businesses grow by removing the owner as the bottleneck. Said simply, the way we do this is by helping owners really become Small Business CEOs. This looks like building structure, clarity, and focus around their ideas and dare I say: themselves. But even the most focused small business owners face one challenge across the board: time. And I believe that we’re lucky to live in a time where tech, used well, provides so many options and solutions to create time for us. So today, I want to give you 3 practical ChatGPT business use cases for small creative businesses to increase your efficiency and creativity. Plus, I want to share my favorite ChatGPT training to help you learn the most targeted way to benefit from the tech, without losing your human touch.
Before getting into these ChatGPT use cases, let me back up and say: I’m incredibly optimistic about AI’s uses in business and creativity. It’s funny: this is something my (data scientist) husband and I constantly argue about. He worries about AI replacing jobs. To the contrary, I’m excited about its ability to up the ante and make our jobs more interesting, creative, and experiential.
I believe that when used well, ChatGPT (or your AI tool of choice) is a launching pad to get you from 0 to 1. When you use tech to get that first heavy lift out of the way, you’re then able to use your brain power and creativity to really bring the work to life in the most colorful, customized way. It saves you time and applies your energy in a (re)generative way.
1. Writing Project Plans
Most creative founders have more ideas than time to action (and organizational skills, ha). ChatGPT can help you turn that swirl of ideas into structure, whether you need to project manage yourself, a project, or a team of people. Try prompting it to:
– Create a high-level project plan to achieve your big-picture goal.
– Break objectives or ideas into action steps.
– Plot the action steps into a realistic timeline with dependencies, owners, milestones, and even contingency plans (because things will never go entirely to plan; they just won’t).
EXAMPLE PROMPT: PROJECT PLAN FOR NEW LOCATION
“Create a project plan to open our business’s 2nd physical location in Columbus, OH. The space is 2,000 square feet. We have a 5-year lease, and it’s currently a white box. We are a high-end body and mind workout studio.
Our target opening date is January 1. Here’s our current staff . We have a designer and contractor chosen, the lease is signed, funding of $200,000 is secured, and we’ll have keys in hand on October 15.
This is a fast-moving project that’s high-risk with a tight timeline (if we miss the Jan 1 opening, we lose an important revenue season for our business). Therefore, this requires the work to happen over the upcoming holiday season. This plan should include phases, dependencies, owners, deliverables, deadlines, and a contingency plan.”
TIP & TRICK
Be excruciatingly specific. In a real life example, I’d also give ChatGPT the business’s website and branding info, photos of the current space, design plans, and information about who the designer and contractor are.
A common tech adage is: garbage in, garbage out. So the more specific you make your prompt, the higher quality output you’ll receive. The ChatGPT training rec I share below helps here!
2. Drafting Scripts
Whether you’re prepping for a client call, giving feedback, or preparing a presentation, ChatGPT is an incredible scriptwriting partner.
You can use it to:
– Draft client communication scripts (emails, follow-ups, proposals).
– Write internal leadership scripts (team updates, feedback conversations).
– Refine tone, structure, and flow so your message lands clearly with its recipient.
EXAMPLE PROMPT: SCRIPT TO ANNOUNCE NEW SALES INITIATIVE TO TEAM
“Write me a script for a boutique store owner to launch a holiday sales campaign with her team. This boutique provides an elevated-casual shopping experience for women in Savannah, GA. Their specialty is combining a desirable and obtainable product mix, styling, hospitality, and connecting with clients. The tone should be supportive yet firm, thoughtful, direct, clear, and energizing.”
TIP & TRICK
Never, ever, ever take an AI-generated piece of work as final. The above example was a real-life example I generated for a client. But once I receive the initial output, I then went back and went through 2 additional, major editing / clarifying rounds with Chat to keep honing it. Then, I sent my 3x revised draft to our client so that she could really make it her own. She did another 3 rounds of edits so that this was fully customized to her business, team, and circumstance and had her voice and fingerprint on it.
3. Digesting and Summarizing Information
When your work involves reading long articles, case studies, or interpreting data, ChatGPT (and tools like NotebookLM) can act as your research assistant.
Upload or paste key materials, then ask it to:
– Compare perspectives and summarize key points.
– Extract and assign actions.
– Translate the information into different learning styles.
EXAMPLE PROMPT: TRANSLATE INDUSTRY REPORT WIIFM?
“Summarize the main takeaways from this industry report and list 3 risks, 3 opportunities, and 3 action items for my business . Present this to me in a podcast.”
TIP & TRICK
I must give Whitney Daniel of The Perfect Pair credit for the podcast idea. She introduced me to NotebookLM, when she clued me into how she often digests (um.. academic) information I’ll send her way.
She uploads it to this tool, and it can turn a detailed written doc, report, or article into a podcast, which is so fantastic for auditory learners. For visual learners, you can translate it into a video or mind map. Personally, I most recently used it to quickly digest the 2025 ASID Economic Outlook Report, to prepare for Paige Williams Interior Design’s annual planning.
Recommended ChatGPT Training for Creative Business Owners
I highly recommend Peggy Dean’s Skillshare class: ChatGPT for Creatives: AI-Powered SEO, Marketing, and Productivity. A few years ago, I took this Skillshare class on a plane ride. It transformed the way I use ChatGPT, making it work for me in an incredibly efficient and effective way. My output is faster, and my outcomes are way better. In fact, our whole team took the course this year, as part of our 2025 Annual Plan priority of Process: to Remove daily friction and create more capacity.
Peggy’s approach is approachable, simple, and made for creative business owners who want to enhance, not lose their unique voice. She covers:
– How to prompt effectively (so ChatGPT actually helps, not overwhelms),
– SEO and marketing workflows, and
– Productivity shortcuts for creative entrepreneurs.
It’s an excellent starting point if you’re ready to get hands-on and intentional with AI.
Final Thought
Used with precision and intentionality, ChatGPT won’t replace your creativity. It’ll amplify it.
One of our company ethos is teaching creative founders to marry their natural gift of creativity with learned and practiced business skills. Tools like ChatGPT fit beautifully into that equation: they help you organize and channel your brilliance productively, to spend more time on the work that lights you up.
Start small. Pick 1 of these 3 use cases for ChatGPT and practice a prompt. Like any creative process, your results get better with experimentation, repetition, and consistency.Julie Sellers