hello, i will try to give as much information as i can, i'm sorry if i'm bad at this i have disabilities and official things like this are very hard for me to understand so i'd appreciate if any advice could be explained to me in a very simple matter, thank you.
I am 20 years old female, single living with family with no children or job, diagnosed with many mental health disorders and disabilities, including being partially blind, and things like autism.
around the beginning of the month i went to the ER and there they gave me a social worker and medicaid person to interview me and start the process for me. after a week or two he then said i was accepted and i will get paperwork in the mail. i got paperwork in the mail telling me "MMA – can enroll" and that i was automatically enrolled into DentaQuest. i went onto the "FL Medicaid Member Portal" and it says I have "Status: Full Medicaid" and "Current Plan: DentaQuest" already affective. It then asked me to "Choose a Health Plan" I chose "CMS" and put all of my information in so currently that is at a "(In Progress) Plan Change : To Be Determined" status.
Today I went to the "MyACCESS" website to try and print my card because I didn't get a card. The card says "For Period : 08/01/2025 – 08/31/2025" It says my renewal due date is 7/15/2026 and shows a check in the corner? It also says my program status is "Open".I am very confused. One website says Full Medicaid and doesn't mention a timeframe. I thought I got accepted for Medicaid and was applying to CMS which is a program within Medicaid. Did I do okay by applying for CMS and is that all I need to do? What do I need to do next? I don't like to call but should we call the Medicaid guy? I know that can't hand hold me so I don't want to call and not know what to do.
I'm sorry if I didn't give good information. I am very scared I don't want to not have Medicaid, thank you for any help.
EDIT 8/31/2025 : I'm dumb. We went to an office in person and they told us that basically the monthly expiration date is for the online printable card, which you would have to re-print every month, but I am accepted for Medicaid and the 7/15/2026 date is the actual expiration date and just need to call for my card. Yay!!!