Hello, I’m a mother of two and I work a lot. For the past year I have been trying to contact Medi-Cal in order to report a change in income. I did get a call back two times and the operator told me that they will forward this to a supervisor. I told him that I was super scared because I didn’t wanna go to jail or anything and they told me to wait for a callback. I decided to call again recently because I ended up receiving a Medi-Cal renewal paper stating that my income was zero when I have been calling in regards of my income. I have also submitted my paycheck stubs because one of the operators I had spoken to said to make sure to upload the stubs. To make the story short, I recently called them back in June and they said that nobody who I spoke to left a message. The lady said that she was going to paint it important and that a supervisor would call me. She also had me fill out a renewal or update of income form, which I did. I told her I did not want to get in trouble and again go to jail because I’m even afraid to use the insurance. I have two kids that depend on me and are in the spectrum. This truly scares me. My next renewal date is May 2026. I don’t know what I’m doing wrong. Is it based on taxes? what are the consequences for this? I have also requested an appointment two times which I never got a callback or notification for.
I have been reporting my income changes to Medi-Cal, but I have not received a call back and I still have Medi-Cal in California.
