My in-laws in NYC recently got approved for Medicaid after multiple applications. They previously had Medicare with supplemental insurance, but now they're being charged co-pays and receiving bills at doctor visits, which is causing them financial stress and anxiety. I believe their Social Security checks increased when Medicaid was approved, suggesting they're no longer paying for supplemental insurance.
Questions:
- Should I cancel their supplemental insurance since they now have Medicaid?
- Why are they still being charged co-pays and receiving bills if they have Medicaid coverage?
- What steps should I take to ensure their medical visits are properly covered and they're not paying out-of-pocket?
Key details: They're non-English speakers living in NYC with a $10,000 annual budget deficit, so minimizing medical costs is crucial.
Resolved:
The key I needed was understanding where they stood with their Medicare coverage. Once that was established, I was able to call their current provider and move my mother-in-law over to a Dual Eligible Special Needs Plan. Thanks to all who chimed in! It really helped navigate the system.