I can’t find anything about this online and I’m so desperate to figure out what the hell is going on, basically a few months back I renewed my son’s CHIP, paid the enrollment fee and everything, no changes to my case, he even had a successful dentist appointment back in April, now I’m getting calls and emails from Wellpoint saying that he’s no longer covered, when I log into your Texas benefits, his status is denied. I have been calling 211 for over a month and they have told me that it probably was a system update glitch however after calling today to check and see if my escalation resolved the issue, they told me that while it had been reviewed, no additional information was provided, therefore they would have to put in another escalation that could take more than 10 business days. I am about to lose it, my son has a doctors appointment next week, that I will now have to cancel. I have no idea what to do or who to speak to, I don’t know why this is happening and I know that I can’t afford to get him private insurance. What do I do?