By skyforbes 
In the evolving world of artificial intelligence, few industries have embraced technological transformation as rapidly as travel and hospitality. Yet even amid the global excitement surrounding generative AI, Airbnb CEO Brian Chesky is choosing a measured and strategic approach. In a recent interview, Chesky shared that while tools like ChatGPT have captured the world’s imagination, they are not yet ready for the scale, reliability, and complexity required to power a platform like Airbnb.
Chesky’s remarks come as Airbnb continues to strengthen its position as one of the most technology-driven companies in the travel sector. He revealed that instead of depending on a single large language model, Airbnb currently uses 13 different AI systems tailored to specific needs — from customer support and fraud detection to search optimization and personalized recommendations. This multi-model approach, according to Chesky, provides greater flexibility, efficiency, and resilience compared to relying solely on one AI framework.
Despite his caution, Chesky remains deeply optimistic about AI’s long-term potential. He believes that the technology will soon redefine how people plan, book, and experience travel. The goal, he said, is to make Airbnb an “AI-first company” — one that blends automation…