By skyforbes 
What is a restaurant feedback form?
A restaurant feedback form is a digital form that allows customers to provide their thoughts and opinions on their dining experience. This form typically asks for feedback on food quality, service, atmosphere, and overall satisfaction with the restaurant visit. The information gathered helps restaurant owners improve their services and meet customer expectations.
Important fields to include in a restaurant feedback form
Here are some essential fields that you can include in your restaurant feedback form to understand customers’ thoughts and improve service. You may customize this template according to your specific needs.
| Field Name | Why to Collect | Compulsory/Optional | Input Type |
|---|---|---|---|
| Name | To address the customer correctly | Compulsory | Text |
| Contact Number | To contact the customer for further clarification or follow-up | Compulsory | Number |
| Overall Rating | To gauge the overall satisfaction level | Compulsory | Rating |
| Food Quality | To assess the quality of the food served | Compulsory | Rating |
| Service Quality | To evaluate the quality of service provided | Compulsory | Rating |
| Cleanliness | To monitor the cleanliness of the restaurant | Compulsory | Rating |
| Ambiance | To understand the ambiance and atmosphere | Compulsory | Rating |
| Would you recommend this restaurant? | To determine if the customer would recommend the restaurant | Optional | Radio button |
| What did you like the most? | To gather positive feedback and improve on strengths | Optional | Text |
| What can be improved? | To collect constructive criticism for improvement | Optional | Text |
How can I create a restaurant feedback form?
You can create a restaurant feedback form using any online tool that allows you to create forms, like Google Forms, Typeform, etc. You can also use Mailmodo to create and send forms in your emails.
How can I send a restaurant feedback form by email?
Before we get into the how, let’s understand the why.
Why should you send this form by email?
Inserting your restaurant feedback form allows you to reach out to your existing email list and have them fill out the form within the email itself. This reduces friction and cuts down on multiple steps like redirects, logging in to another page, etc., increasing the number of submissions.
For example, InterviewVector gets 45% survey responses with Mailmodo
Create and send interactive restaurant feedback form in emails
Now, let’s come to the how.
If you want to send this restaurant feedback form in your emails, you can use Mailmodo. Mailmodo is an all-in-one interactive email marketing platform that allows you to create and send such interactive forms in email without any coding. Here’s an interactive demo to get you started.
How to increase submissions for your restaurant feedback form
You can increase the submissions of your restaurant feedback form by making them user-centric and easy to complete. We have created an exclusive guide that discusses 12 things you can do to increase form submissions.