QuickBooks from Intuit happens to be ruling the charts in terms of reliable accounting software. It’s secure, it’s accurate, plus it’s reliable — those would be the 3 key factors which make the product a favourite among smaller businesses and professionals. When something strikes positive on those three crucial grounds, no-one complains if it’s a bit regarding the pricier side.
Having said that, no application is full-proof, and QuickBooks isn’t any exception to the fact. The application has been reported to come down with nasty errors that require immediate attention if users would you like to continue working. One such error is the QuickBooks Error 3371. Let’s utilize this post to find out what triggers this error and how could it be resolved.
QuickBooks error 3371
The above-mentioned error has often been cited when users attempt to run QuickBooks after reconfiguring their systems; typically after disk drive cloning. All it permits users to do is click on an “OK” button to close the error pop-up without any clue on how to resolve the error. The message connected with error goes something similar to this:
QuickBooks has encountered an issue on startup. This might be because of an invalid software license. Insert the QuickBooks CD to your computer and then reinstall the software. If you encounter the difficulty again, contact Technical Support.
Ouch, that ought to hurt! And it can hurt much more if you actually have a legitimate license regarding the machine and cannot even think about reinstalling because you didn’t take a backup the very last time you labored on your company file.
Reason behind the error
Once you install QuickBooks, Intuit stores some license information about your hard disk. Error 3371 crops up if it information becomes corrupted, or does not match up in some way. The application probably checks the license using a system signature that reflects the hardware configuration. Once you reconfigure one’s body or clone your hard disk, your hardware configuration can go hay-wire. As a result causes the configuration QuickBooks saved to not match what it sees when starting up. The result — error 3371!
Resolving error 3371 — QuickBooks
A few common fixes that users generally come up with then trying to fix any error include:
- Following what the error pop-up says — this won’t be any worthwhile here especially if you’re in a rush. Reinstalling everything takes considerable time and the error message does not really specify if you’re supposed to do on a clean install in which you need certainly to first uninstall the existing program, run the QuickBooks Clean Install tool, and then reinstall this program. Or otherwise not?
- Contacting Support — that could simply take one to a generic support page, not a help article. Plus, you’ll be asked to jump through several hoops like selecting the appropriate product version, consulting Intuit Community Forums, etc. When you’re struggling with a mistake and seeking for a remedy quickly, each one of these can seem rather frustrating.
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So instead of wasting time on fixes that won’t work most of that time, follow these steps to fix error 3371 QuickBooks:
- On your own keyboard, hold down the Windows key and press R. That’ll open the Run
- In that window enter C:\ProgramData\Intuit\Entitlement Client\v8 (or the appropriate location on your own system where QuickBooks saves entitlement information) and then click OK. This will open Windows Explorer at that location.
Note: This should make use of QuickBooks products from 2013 through 2016
- Locate the ecml file, right-click on it and select Delete to delete it.
- Close this window and then re-run QuickBooks. You’ll be asked to register this product again
A couple of points to see here:
- If you’re a ProAdvisor with multiple copies of QuickBooks on your own system you will need certainly to re-register every version of QuickBooks installed on the computer.
- This issue is only going to impact the workstation that has the configuration change. If you’re in a networked environment with separate personal computers, the others shouldn’t be affected.