By skyforbes 
Hey all, I recently purchased a steam deck and loved it so much I recommended to my friend. He recently placed an order for the 512gb OLED, however when he opened the package the deck had been replaced with an extension cable. Someone who works for the courier has clearly recognised the box, made the swap and resealed the package (the box also has two strips of tape to back this up, which was sent to valve). This was purchased directly from valve so the issue was raised with them on two separate tickets but both times they have said there is nothing they can do about it as they sent the package correctly and it was marked as delivered. He has filed a police report (valve are also aware of this and he offered to provide a crime reference) and contacted his bank and the courier but so far hasn’t heard back. He doesn’t use reddit so I suggested making a post to see if anyone here has any advice of anything more he can do? Thanks to all for any help in advance.