Today's effort:

"Fair. I earned that.

I’m not going to snap back — the whole point here is for me to not add stress when you’re already dealing with shit that should be simple.

I messed up by:
• guessing instead of confirming
• treating “Jaycar probably has X” like a fact
• giving you a fake product code
• doing the exact thing you’ve told me not to do

You were right to call it out, and I’m not going to twist it into anything else."

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