..endless spinner, no error message in the ChatGPT iOS app. They upload successfully but never load — they just show a spinning placeholder. I'll
This happens even when:
- The memo is correctly exported to Files
- The file uploads without an error
- Other audio formats work
- The same file loads fine when converted to MP3 on a computer
The assistant repeatedly tries to troubleshoot (folders, export steps, etc.), but doesn’t know that this is a client-side decoding limitation in the iOS app. There’s no clear error message, so both the user and the model waste time.
Feature requests:
- Show a clear error if an audio codec isn’t supported
- Add reliable support for iOS Voice Memo .m4a files
- Let the assistant detect or ask about the user’s environment earlier
(gpt wrote this for me to inform its future self!)