Anyone uses ChatGPT for troubleshooting IT error messages?

Let's say even I give it context and paste the error code inside, sometimes it will still hallucinate and give me solution that doesn't exist.

Sometimes it will go into a loop, e.g I tried solution1 and it doesn't work, then it recommends solution 2. I tried solution 2 it doesn't work, then it goes back to solution1

How to better use it for troubleshooting?

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