Banquet & Event Manager

Job title: Banquet & Event Manager

Company: 612North Event Space + Catering

Job description: Benefits:

• Competitive salary
• Employee discounts
• Free food & snacks
• Opportunity for advancement
• Training & development
• Wellness resources

Benefits:

• Competitive salary
• Employee discounts
• Free food & snacks
• Opportunity for advancement
• Training & development
• Wellness resources

General Responsibilities

• Oversee all banquet service operations, ensuring seamless execution of event details.

• Assist in keeping events on schedule; make adjustments as necessary and communicate changes to appropriate personnel.

• Attend weekly Banquet Event Order (BEO) meetings.

• Review BEOs at the beginning of each shift to ensure rooms are set as contracted.

• Set up and confirm all A/V equipment as specified in the contract.

• Supervise banquet service staff and ensure performance standards are met.

• Partner with Catering/Sales, F&B Managers, and Culinary team to ensure exceptional guest experience.

• Manage quality and cost control for banquet services.

• Act as liaison between guests and venue staff to deliver high-quality service while maintaining company standards and policy compliance.

• Maintain banquet equipment and facilities in an organized, clean, and safe condition.

• Address guest issues or concerns during events; escalate unresolved issues to Director of Events & Catering.

• Perform weekly/monthly inventories; order supplies in coordination with Director of Events & Catering.

• Complete administrative duties as assigned.

Job QualificationsEducation

• Bachelor’s degree in Hospitality or related business field preferred.

• Equivalent professional experience may be accepted in lieu of a degree.

• CPR & First Aid Certification preferred.

• TIPS Certification (or willingness to obtain).

Skills

• Proficient with A/V equipment (e.g., microphones, projectors, computers).

• Strong written and verbal communication skills.

• Excellent interpersonal and customer service skills.

• Effective project management and organizational abilities.

• Technologically proficient with Google Docs, Drive, and Sheets.

• Must be able to meet the physical demands of the role.

Experience

• Minimum of 2 years’ experience in Banquets, Food & Beverage, or Conference Services.

Supervisor Responsibilities

• Direct and oversee banquet service staff during shifts.

• Evaluate staff productivity and recommend promotions or changes as appropriate.

• Consult with the Director of Events & Catering for disciplinary actions when necessary.

• Assign and plan work duties effectively across the team.

• Ensure completion of end-of-shift responsibilities: tip reports, event billing, space cleanup, bar inventory, and staff release.

• Coordinate with the Culinary team for timely and accurate food service delivery.

Independent JudgmentThis position serves as a front-line representative of the company, empowered to handle guest concerns and resolve service issues creatively. Supervisory assistance should be sought only when prior solutions have not resolved the issue.Physical Requirements

• Ability to speak, hear, and see clearly (close and distance vision).

• Capable of identifying and distinguishing colors.

• Frequently required to stand for extended periods; walking and occasional sitting.

• Must be able to lift/carry:

• Up to 25 lbs. frequently

• Up to 50 lbs. occasionally

• Regular use of manual dexterity and motor skills.

• Must be able to reach, kneel, stoop, and crouch as needed.

Working Conditions

• Work may be indoors or outdoors depending on the event.

• Must be able to function in high-pressure, fast-paced environments.

• May be required to work in elevated or precarious positions.

• Flexible schedule including nights, holidays, and extended hours as needed.

Work Allocation

• Approximately 90% hands-on event operations (coordinating events, leading staff, engaging with guests) with a strong emphasis on maintaining venue cleanliness and organization, and 10% administrative/desk work (emails, BEO review, ordering, reports).

Expected salary: $22 – 26 per hour

Location: Saint Louis, MO

Job date: Sun, 28 Sep 2025 06:44:46 GMT

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