By skyforbes 
Top 5 call center representative interview questions with detailed tips for both hiring managers and candidates.
By Paul Peters,
Paul Peters is the Chief Editor of Betterteam. He’s a former print journalist and small business owner and has written articles for a variety of newspapers, magazines and websites.
Call center representatives answer questions and resolve problems for customers via phone, email, or chat. Successful candidates will be knowledgeable and possess strong customer service skills. Avoid candidates who lack active listening or problem-solving skills.