ChatGPT to book your flights, shop for you? Amazon and Expedia — are you following or are you leaving?

Note: The original article is on author’s webpage.

My comments:

— ChatGPT gives a comprehensive answer to booking an air ticket and shopping for occasions and daily use. See below the ticket booking experience with ChatGPT. It was warm.

— It compares all sites and gives the best results.

— Payment is still a hurdle? Some kind of points-based payments.

— Refund would be an issue, as people would need to call the customer care of the relevant companies.

— Amazon, are you following up, or do you want to be obsolete? See below the shopping experience with ChatGPT.

— If Amazon follows up, then Amazon LLM would talk with ChatGPT LLM! What an LLM to LLM conversation would be like.

— Amazon is leading in AI and in cloud, so why not get its hands on chat? Or collaborate with ChatGPT?

— ChatGPT tie-up with Expedia? How much can you do on your platform? But people would always need a comparison of all the sites.

— In shopping, too, ChatGPT is giving links to buy.

— It’s searching the sites and giving the options and links to buy things from.

— It’s nice, we can talk through what we want to buy.

— But if Amazon adds this to its shopping site, will people still use ChatGPT? It depends, as it compares multiple vendors. As below, it compares H&M, Myntra, and Zara — the three vendor sites — for the best answers.

— Where would the seller put their things now? Would ChatGPT show bias towards one vendor?

— Would Amazon and H&M stop search by ChatGPT? Making people use native sites and compare on their own. Not suggested.

— Would other chatbots, such as Meta Vibe, Claude, Google follow up on this? If so, then there would be a real competition!

So good job! Follow up!

Here is my experience booking an air ticket from ChatGPT

Shopping experience with ChatGPT

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