By skyforbes Job title: Customer Service Representative
Company: AYALA INSURANCE SERVICE LLC
Job description: Customer Service Representative (Bilingual Required)
📍 Multiple Locations – Arizona
🕒 Full-Time | In-OfficeAbout Us:
Ayala Insurance has proudly served our community for over 25 years, providing trusted insurance solutions and exceptional customer care. We are a fast-paced, community-driven agency that values professionalism, teamwork, and long-term growth.Position Overview:
We’re seeking an experienced Bilingual (English/Spanish) Customer Service Representative (CSR) to join our team. The ideal candidate is dependable, detail-oriented, and enjoys helping clients with their insurance needs while delivering an outstanding customer experience.Responsibilities:
- Assist clients with policy inquiries, payments, endorsements, and renewals
- Process changes, cancellations, and reinstatements accurately and efficiently
- Provide excellent customer service in person, over the phone, and via email
- Support agents by maintaining client records and documentation
- Handle incoming calls and follow up with clients as needed
Qualifications:
- Bilingual in English and Spanish (required)
- Insurance experience required (Property & Casualty license a plus)
- Strong customer service and communication skills
- Ability to multitask and stay organized in a busy environment
- Positive attitude and team-oriented mindset
Expected salary:
Location: Glendale, AZ
Job date: Sun, 19 Oct 2025 07:21:57 GMT
Apply for the job now!