Denied In PA But I Don’t Know Why

Hello, I applied for Medicaid in PA about a month ago via the MyCompass app. I sent in/uploaded all the documentation that they requested. I have a disability for which I need health sustaining medication. My doctor filled out the disability form and I sent that in also. I'm over the financial threshold to qualify for Medicaid but I should qualify for MAWD (Medical Assistance For Workers With Disabilities). I signed up for paperless communication on the app. They denied me.

I've been through this process before and you were always given a reason as to why they denied you. You would also have an option to appeal their decision. All it says on the app is "DENIED". I can't even click on anything to find out why they denied me.

I was speaking with a friend who also applied and got denied without being informed of the reason and/or given an option to appeal either. I tried to call the 1-800 number but the wait was over a half an hour and I only get a half hour break at work. Even though I signed up for a paperless communication, would it be possible that there is still a letter that I'll get which will explain the reason why they denied me and which will give me the option to appeal it? What does one do when they can't find a reason as to why they were denied? TIA!!!

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