I've been through this process before and you were always given a reason as to why they denied you. You would also have an option to appeal their decision. All it says on the app is "DENIED". I can't even click on anything to find out why they denied me.
I was speaking with a friend who also applied and got denied without being informed of the reason and/or given an option to appeal either. I tried to call the 1-800 number but the wait was over a half an hour and I only get a half hour break at work. Even though I signed up for a paperless communication, would it be possible that there is still a letter that I'll get which will explain the reason why they denied me and which will give me the option to appeal it? What does one do when they can't find a reason as to why they were denied? TIA!!!