By skyforbes So I purchased a ticket for myself to go see the last episode of Stranger Things on the 31st then I told my mom I was going and she asked if she could go to and I said of course. So I found two more seats and purchased our tickets and I was just going to refund the one that I had gotten for just me and I paid for it using Apple Pay. I don’t understand why it wouldn’t qualify for a refund or exchange. Has anyone else come across this issue?