Florida, Dealing with unskilled caregivers from the waiver agency. Can I ask them to get certified if I pay for it?

Hi everyone,

I’m helping my dad navigate his Medicaid benefits in Florida. We finally got approved for home/community-based services, and the agency has started sending aides to the house.

The problem is that the turnover is high, and some of the aides they send seem to have zero experience. They are nice people, but I get nervous watching them help him out of bed or into the shower. I'm terrified someone is going to drop him.

I was thinking about offering to pay out-of-pocket for our current aide to take a proper training course (I was looking at the American Caregiver Association online).

My question is: Is this allowed? Can a family member pay for an agency worker's training just to ensure their parent is safe? Or does the Medicaid agency have specific training they are supposed to be doing?

I just want to make sure the person handling my dad actually knows the basics of transfer and safety. Has anyone else dealt with this "quality of care" issue?

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