By skyforbes (SC) After having my son medicaid transitioned me to a family planning benefit to pay for 1 yearly visit with a doctor to upkeep a birth control prescription. I make my first appt. at a new doctors office a family member recommended back in april. Provide the necessary info etc get the script go home. Here comes late june/early july and the doctors office sends me a 250 bill. I immediately call and ask what its for? Im informed they didnt file the bill correctly and they will submit it to medicaid asap. Thought everything was resolved….come late September im billed again 250. I call the doctors office and im informed because they did a "full work up" my claim was denied. What work up???? Because i told my doctor i had history of a brain injury it automatically disqualified me….i inform her this makes NO sense. I get off the phone frustrated and call medicaid to get more details. They tell me they cant help me without a claim number. I go to the doctors office in person because they are now ignoring my calls at this point. They give me a voucher number when i asked for the claim number. I didnt realize this until i called medicaid back. Now im back at square one and i give up for a few days. This morning i call the doctors office again. She tells me my claim was submitted and denied 3 times to medicaid. she also tells me the reason for denial is because im a new patient. I tell her that makes zero sense and manage a payers claim number out since a claim number does not exist anywhere. Now im back calling medicaid who tells me my claim is being denied because my account is showing a primary insurance and its causing medicaid to be used as a Secondary and as a result immediately denying my claims so i need to talk to a specific department to fix it. I get transfered. New medicaid department informs me there is no other insurance on file and sometimes they just say that to see if there is….ok…….i get sent back to appeals. This girl is adamant that there is indeed another insurance but cant see what it is and that if the new department cant fix it i need to speak to a supervisor. Now im talking to this new department again and im told again there is not another insurance on my file causing the issue. So i speak to the supervisor. He also sees nothing. He also tells me he cant find a claim submitted for this appointment anywhere in their system after checking multiple places and that i need to get the doctors office to submit the claim…. Back to the doctors office i go. they still dont know whats happening and im told ill get a call back in a day or two which im not sure i will… What is going on?!?! Everyone is pointing fingers at each other and no one can tell me what the problem is. After hours and hours of phone calls i still dont know what my claim number is, i dont know if the claim is even submitted anymore, i dont know why its being denied after both parties said it should be accepted (after many fake reasons i was told it was denied), and i dont even know what the truth is anymore. I feel like im getting the run around and being told random words to pacify me. I dont even know where to start at this point other than wait for a call back and if nothing go in person…