By skyforbes His Medicaid was closed because the Medicaid office at the hospital entered the wrong mailing address when they submitted his application in October. We never received renewal notices. We only found out it was closed after the deadline. After multiple calls, I finally received the renewal packet — the incorrect address was literally crossed out and replaced with his real address. A Medicaid supervisor filed an emergency reopening request, but there’s no timeline for approval.
Complicating things, the hospital incorrectly told me the closure was immigration-related (he’s PRUCOL and eligible). They repeated this same explanation to a rehab they sent him to, and he was transferred back to the hospital within two days. I was also told his Medicare ended in September because of immigration status, which turned out to be wrong.
Now the hospital is trying to discharge him even though he has no active Medicaid yet and none of the home-care arrangements are in place:
- No home nursing
- No home aide
- No plan for TB medication (hospital said they can’t cover it)
- No PEG formula or feeding supplies — first shipment was sent to the wrong address (the rehab) despite me having corrected it earlier
There were also several care issues this admission, including delayed treatment of a clot, worsening ulcer, NG-tube bleeding I had to point out, misplaced dentures, and inconsistent repositioning.
Has anyone had Medicaid reopened on an emergency basis due to agency error? How long did it take? And is a hospital allowed to discharge someone who is PEG-dependent when there are no supplies or services arranged?