By skyforbes I am in Ohio and have Medicare and Medicaid. I am part of something called the SRS program (I am disabled) through my Medicaid status and Carestar is assigned to me to be a contact to coordinate health care for me.
A contact calls me once a month and asks me questions about my health for a few minutes. That is it, nothing else. No resources given even if asked, no care management. I find it stressful to deal wit this agency as they seem to want all kinds of information from me and they provide no service to me yet claim they do.
I don't understand the function of this organization nor do any of my peers/neighbors. Thanks for any insight.