By skyforbes My most recent controller only lasted 3 months. I remember this was never a problem with my Xbox 360 controllers.
I get mine from Amazon so I can purchase the Asurion insurance for like $8, and I have used it so many times since I've had my ps5 that I've lost count.
I finally had enough and got myself an early Christmas gift of a scuf controller. It was pretty expensive, but upgrading to Hall Effect sticks (immune to stick drift) only cost $10 more. I feel like Sony could absolutely do this, but why would they if we keep getting new controllers every time they fail?
And apparently 3rd party controllers are so expensive because they price their licensing prohibitively.
To save myself the $8 for the insurance again, I contacted PlayStation to cover the controller under warranty. They confirmed it was covered, but they way they "cover" it is to have me send it to them and then wait 3 weeks for the repair or replacement. So I'm just out of a controller for three weeks? If I did this every time I had stick failure this year, I wouldn't have a controller for 25% of the year. Again, it seems like they're making this a prohibitively shitty option so we're motivated to just buy another one.
Even the DualSense Edge controller doesn't have hall effect sticks. They're just modular so you can switch them out. Which means they're still failing and we're still buying.
It seems dishonest and wasteful to make something so shitty so that we have to keep buying new ones. The system being so clearly set up to keep buying new ones with no reasonable alternatives makes it seem like this is by design, and I think that's disrespectful, wasteful, and greedy and needs to be called out.