By skyforbes 
I don't believe this is meant to show how the Hive is right and Carol is wrong, but I do feel a lot of people have been taking too much of a Black and White view when looking at the story. I think this makes it clear that the Hive's intentions aren't malicious. They genuinely want to help and make everyone happy. It's just that their view of "helping" is very different than how normal humans view things.
“They love Carol, and nothing will shake that love,” Gilligan says. “Even when Carol blows up at them, they don't leave. But when Carol will not leave it alone, when she says, ‘There is a way to reverse this, I could tell, because you can't lie. I can tell by your silence that there's a way, because if there was a way, you would tell me, and if there wasn't a way, you would tell me,’ then everybody splits. I don't think they split out of fear, and I don't think there's necessarily anything nefarious about it.”
Gilligan says that figuring out the dynamic between Carol and the hivemind was one of the most difficult parts of creating Pluribus. That relationship didn’t come into focus until he started working with Wydra to figure out her eerily un-human performance, which helped him understand why the hivemind reacts the way it does in episode 5.
“I realized it's kind of like the most patient mom in the world instructing their little infant toddler,” Gilligan says. “They might say, ‘I hate you, mommy.’ But you don't take it seriously. It doesn't hurt your feelings. You know they're just acting out. They're a little kid. They kick you in the shins. It hurts a little, but at a certain point, for their own good, and for yours, maybe you give them a time out. So I think they're just giving Carol a time out. They do it in an over-the-top way: Half a million people leave town. They can't lay hands on her. They would never lock her up. They love her too much. They can't do any of that, and they wouldn't want to if they could. But they can leave, so they do.”