By skyforbes 
CONVERSATIONAL COMMERCE
In a landmark partnership, Walmart aims to make generative AI part of everyday shopping as ChatGPT becomes a transactional tool for millions
When Walmart partners with a leading AI company, the implications stretch far beyond the checkout line. The retail giant’s latest collaboration with OpenAI, integrating ChatGPT into its shopping experience, marks a transformative moment for both the retail and AI industries. The initiative will allow Walmart customers to browse, chat, and buy groceries directly through ChatGPT, effectively merging conversation with commerce.
For Walmart, this is more than a tech experiment. It’s a decisive leap into the era of generative retail — a future where shopping is not just digital but dialog-based. For OpenAI, it signals a clear pivot from being a conversational assistant to becoming a fully transactional platform, blurring the line between conversation and consumption.
From Shopping Cart to Chat Window
Walmart has been quietly laying the groundwork for this move for years. Its AI-first strategy — a term the company itself uses to describe its…