By skyforbes 
If you are a business owner providing Direct Care services to Medicaid participants, you may have already known about Electronic Visit Verification (EVV) mandate as per 21st century cures act. Furthermore, you may very well be in the process of electing your EVV software vendor in order to meet EVV requirements by January 1, 2020. In any case, now is the right time to review your vendor selection process so that your business interests are protected.
The EVV mandate requires an electronic proof that contains type, date and location of service delivery, individuals receiving and providing the service, and finally, time of service begin and end.
While there are many software vendors who provide basic functionalities, each software fills different needs of direct care markets. A modern software that meets EVV requirements should at least have features such as:
- SaaS program in the cloud infrastructure
- Desktop and Mobile platform for your mobile workforce
- GPS tracking
- Inline photo, video, and audio capture
- Multichannel communications with your caregivers
- State of the art Data Security, Record Retention and BCP
- Automated billing and payroll integrations
- Automated integration with electronic health records (eHRS)system
Above all, your EVV vendor selection should follow a risk-based management process. It is your business. You are always concerned about your supplier quality of work and the associated risks that come along with it. Your selection of the right EVV software vendor should adhere to a mature supplier management process.
In order to help mitigate your risk of non-compliance, you may need a subject matter expert and an accurate software tool with years of experience in time tracking process.
Finally, your EVV process using a good time tracking tool should help you find answers to important questions like:
- Is your current time & attendance tool in a position to provide an accurate visibility to all your EVV needs?
- Does your EVV process seamlessly integrate with your existing software used for billing, payroll, authorizations and other important functions?
- Is the supplier of EVV tool thinking like your care-givers and care-receivers so that your business interests are protected?
- Does the EVV tool integrate with your leave management process so that you are in control of scheduling and proactive in taking control of any risky events?
And much more…
If you are thinking of implementing EVV, or even have already implemented and you are happy with it, we want to know. You can get in touch with me on Twitter @Joe2969