I am a paid premium user who purchased access to a service for $200 this month.
On Monday, OpenAi made a unilateral decision to stop providing a key feature of that service (legacy access to 4.1), without advanced notice or acknowledgement, apparently because they want to start selling a different product.
This is despite recent assurances that any disruption to legacy models would be preceded by ample notice.
There has still been no official acknowledgement of this disruption or signal of when the prepaid service will be restored.
In what world is this possibly acceptable business practice?